Chat Analytics

Get chat conversation statistics over time, grouped by interval and optionally filtered by platform.

GET /v1/analytics/chats

Parameters

Parameter	Type	Default	Description
from	ISO 8601	30 days ago	Start of the date range
to	ISO 8601	Now	End of the date range
interval	string	day	Grouping interval: day, week, or month
platform	string	—	Filter by platform: webchat, whatsapp, messenger, instagram

Response

{
  "period": {
    "from": "2026-03-01T00:00:00.000Z",
    "to": "2026-03-12T00:00:00.000Z"
  },
  "interval": "day",
  "data": [
    {
      "date": "2026-03-01",
      "total": 12,
      "by_platform": {
        "webchat": 10,
        "whatsapp": 2
      }
    },
    {
      "date": "2026-03-02",
      "total": 18,
      "by_platform": {
        "webchat": 14,
        "whatsapp": 3,
        "messenger": 1
      }
    }
  ]
}

Example

cURL

# All chats, grouped weekly
curl "https://api.opally.com/v1/analytics/chats?from=2026-01-01&interval=week" \
  -H "Authorization: Bearer op_live_your_api_key_here"

# Only WhatsApp conversations
curl "https://api.opally.com/v1/analytics/chats?platform=whatsapp&interval=month" \
  -H "Authorization: Bearer op_live_your_api_key_here"

JavaScript