Overview

The Leads endpoints let you access contact information captured from chat conversations, voice calls, and messaging platforms. Use these to sync leads into your CRM or sales pipeline.

Endpoints

Endpoint
Description

List captured leads

Get lead detail with linked conversation

Lead Sources

Leads can be captured from multiple channels:

Source
Description

chat

Website chatbot conversation

voice

Phone call with the voice assistant

whatsapp

WhatsApp Business conversation

messenger

Facebook Messenger conversation

instagram

Instagram DM conversation

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