Chat Conversation Detail

Get detailed information about a specific chat conversation, including message count.

GET /v1/conversations/chats/:id

Path Parameters

Parameter	Type	Description
id	string	The conversation ID (UUID)

Response

{
  "data": {
    "id": "770e8400-e29b-41d4-a716-446655440000",
    "title": "Booking inquiry",
    "platform": "webchat",
    "guest_email": "[e-mail]",
    "language": "en",
    "message_count": 12,
    "created_at": "2026-03-10T09:15:00.000Z"
  }
}

Response Fields

Field	Type	Description
id	string	Conversation ID
title	string|null	Conversation title
platform	string	Source platform
guest_email	string|null	Guest's email if provided
language	string|null	Detected language
message_count	integer	Total messages in the conversation
created_at	string	Conversation start time

Use the conversation ID with GET /v1/conversations/chats/:id/messages to fetch the full message thread.

Errors

Status	Error	Description
404	Chat conversation not found	ID doesn't exist or belongs to another company

Example

cURL

curl "https://api.opally.com/v1/conversations/chats/770e8400-e29b-41d4-a716-446655440000" \
  -H "Authorization: Bearer op_live_your_api_key_here"

JavaScript