Overview

The Analytics endpoints provide aggregated metrics and time-series data for your company's email, chat, voice, lead, and agent action activity.

Endpoints

Endpoint	Description
GET /v1/analytics/overview	High-level summary of all channels
GET /v1/analytics/emails	Email processing stats over time
GET /v1/analytics/chats	Chat conversation stats over time
GET /v1/analytics/voice	Voice call stats over time
GET /v1/analytics/leads	Lead capture stats over time
GET /v1/analytics/agent-actions	Agent action stats over time

Common Parameters

All analytics endpoints support date range filtering:

Parameter	Type	Default	Description
from	ISO 8601	30 days ago	Start of the date range
to	ISO 8601	Now	End of the date range

Time-series endpoints (all except overview) also support:

Parameter	Type	Default	Description
interval	string	day	Grouping interval: day, week, or month

Example

curl "https://api.opally.com/v1/analytics/overview?from=2026-01-01&to=2026-03-12" \
  -H "Authorization: Bearer op_live_your_api_key_here"