Welcome
Welcome to Opally – your AI-powered receptionist for hospitality.
Opally helps your hotel team respond to guests faster and more consistently across email, chat, and phone. Our AI learns your hotel's voice and uses your knowledge base to draft accurate, personalized responses.
What Opally Does
Drafts replies to guest emails in your inbox – you review and send
Website Chat
Answers guest questions 24/7 with live availability info
Voice
Handles phone calls in multiple languages, captures leads
Bookings
Can make, modify, or cancel reservations automatically (with your PMS)
Getting Started
New to Opally? Start here:
Quick Start Guide – Get up and running in 10 minutes
Connect Your Email – Link Gmail or Outlook
Set Your AI's Personality – Make responses sound like you
Features
Email Assistant – AI-drafted email replies
Website Chatbot – 24/7 instant answers for guests
Voice Assistant – AI phone handling
Agent Actions – Automated booking management
Learning – AI learns from your sent emails
Integrations
Property Management Systems – Mews, Apaleo, Opera, and more
Need Help?
Email: info@opally.com
In-app: Click the help icon in the bottom-right corner
Built for hospitality teams who want to spend less time typing and more time with guests.
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