Gmail

Connect your Gmail or Google Workspace account to Opally.

Quick Setup

1. Go to Integrations (or during onboarding)

2. Click Gmail

3. Sign in with your Google account

4. Click Allow to grant permissions

5. You're connected!

Which Account to Use

Recommended: Use your hotel's shared inbox

• [e-mail]

• [e-mail]

• [e-mail]

This ensures all team members can access the drafts.

Multiple Gmail Accounts

Currently, Opally supports one Gmail account per organization. Contact support if you need multiple accounts.

Disconnecting

To disconnect Gmail:

1. Go to Integrations

2. Find Gmail

3. Click Disconnect

You can also revoke access from Google Account Settings.

Troubleshooting

Drafts not appearing

• Check your Drafts folder in Gmail

• Verify the email was received recently

• Check excluded addresses in Personalization

Connection errors

• Try disconnecting and reconnecting

• Clear browser cookies

• Use Chrome or Edge browser