Website Search

Opally's search widget lets visitors find information on your website instantly with AI-powered search and answers.

What It Does

The search widget:

  • Provides instant search results from your indexed website content

  • Generates AI-powered answers based on search results

  • Offers seamless escalation to the chatbot for complex questions

  • Works in multiple languages automatically

  • Adapts to your brand colors and styling

How Visitors Use It

  1. Visitor sees the search field on your website

  2. Types their question or search term

  3. Gets instant search results with relevant pages

  4. Sees an AI-generated answer summarizing the information

  5. Can click through to relevant pages or escalate to chat

Key Features

Instant Search Results

Visitors get relevant results as they type, powered by semantic search that understands meaning, not just keywords.

AI-Powered Answers

An AI-generated summary appears alongside search results, giving visitors quick answers without clicking through multiple pages.

Knowledge-Powered

Results are based on your indexed sitemap, ensuring accurate and up-to-date information from your website.

Chat Escalation

If visitors can't find what they need, they can seamlessly escalate to the chatbot for personalized assistance.

Multilingual

Automatically detects and responds in the visitor's language. Supports 100+ languages.

Two Display Variants

  • Inline: Embeds a search field directly on your page

  • Modal: Shows a search button that opens a search dialog

Setting Up

  1. Embed the widget on your website

  2. Customize colors, fonts, and styling

  3. Ensure your website sitemap is indexed in Opally

View search analytics from your dashboard:

  • See popular search queries

  • Review AI answer quality

  • Track search-to-chat escalation rates

See Embedding on Your Website for setup details.

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