Website Search
Opally's search widget lets visitors find information on your website instantly with AI-powered search and answers.
What It Does
The search widget:
Provides instant search results from your indexed website content
Generates AI-powered answers based on search results
Offers seamless escalation to the chatbot for complex questions
Works in multiple languages automatically
Adapts to your brand colors and styling
How Visitors Use It
Visitor sees the search field on your website
Types their question or search term
Gets instant search results with relevant pages
Sees an AI-generated answer summarizing the information
Can click through to relevant pages or escalate to chat
Key Features
Instant Search Results
Visitors get relevant results as they type, powered by semantic search that understands meaning, not just keywords.
AI-Powered Answers
An AI-generated summary appears alongside search results, giving visitors quick answers without clicking through multiple pages.
Knowledge-Powered
Results are based on your indexed sitemap, ensuring accurate and up-to-date information from your website.
Chat Escalation
If visitors can't find what they need, they can seamlessly escalate to the chatbot for personalized assistance.
Multilingual
Automatically detects and responds in the visitor's language. Supports 100+ languages.
Two Display Variants
Inline: Embeds a search field directly on your page
Modal: Shows a search button that opens a search dialog
Setting Up
Embed the widget on your website
Customize colors, fonts, and styling
Ensure your website sitemap is indexed in Opally
Managing Search
View search analytics from your dashboard:
See popular search queries
Review AI answer quality
Track search-to-chat escalation rates
See Embedding on Your Website for setup details.
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